Customer service

Delivery conditions in short

Payment methods

You can decide at MagicBOX how you want to pay the order, we work on prepayment:

– iDEAL
– Bancontact
– Giropay
– Credit card (This service will be charged an additional 3% charge)
– PayPal (This service will be charged an additional 3% charge)
– ApplePay (Only possible on Apple mobile phones)
– Cash payment on pickup
– Prepayment by transfer.

Send

The MagicBOXen can be picked up or sent.

Sending the MagicBOX is for the recipient. We send the MagicBOXen on a pallet.

BENELUX: € 60 excluding VAT with the MagicBOX XL and XXL, these shipping costs are € 120 excluding VAT

The shipping costs of shipments outside the BENELUX depend on the country, the kind of MagicBOX and the region: when placing the order you will be given an indication of these costs sent by email.

Warranty

You have a one-year warranty on the MagicBOX. The LED lighting has about 20,000 burn hours and has quality IP20 so not resistant to water.

The warranty expires when the MagicBOX is opened or when adjustments or not original parts are used.

The warranty on the turntable is 6 months. The turntable has a limited carrying capacity.

Return

The MagicBox is specially made to order and therefore cannot be returned.

Turnaround time

The delivery period depends on the period and depends on the type of MagicBOX.
For exact delivery times, please contact 0031365365913 / 0031628751336 or make an email request : info@magic-box.nl

Choose the MagicBOX that fits your wishes and products!