Customer service

Terms of delivery

Methods of payment

Payment options
At MagicBOX you can decide how you want to pay for the order, we work on prepayment:

– iDEAL
– Bancontact
– Giropay
– Credit card
– PayPal (An additional 3% fee will be charged for this service)
– ApplePay (Only possible on Apple mobile phones)
– Pay cash upon collection
– Prepayment by means of transfer.

Shipping

The MagicBOXes can be picked up or shipped.

Sending the MagicBOX is at the expense of the recipient. We ship the MagicBOXes on a pallet.

BENELUX: € 60 excl VAT excluding the MagicBOX XL and XXL, these shipping costs are € 120 excl VAT

The shipping costs of shipments outside the BENELUX depend on the country, the type of MagicBOX and possibly the region: when placing the order you will receive a statement of these costs by email.

Garanty

You have 1 year warranty on the MagicBOX. The LED lighting has about 20,000 burning hours and is therefore IP20 quality, not resistant to water.

The warranty becomes void if the MagicBOX has been opened or if modifications or non-original parts are used.

The turntable warranty is 6 months. The turntable has a limited load capacity.

Returns

The MagicBox is specially made after ordering and therefore cannot be returned.

Terms of delivery

The delivery time depends on the period and depends on the type of MagicBOX.
For exact delivery times, please contact us

Choose the MagicBOX that fits your wishes and products!